Refund & Returns Policy

Last updated: 17 April 2026

Website Hosts UK provides digital web hosting services. Because services are delivered electronically and activated instantly upon purchase, there are no physical goods to return.

Refund Eligibility

Refund requests are considered under the conditions below:

• Refund requests must be submitted within 7 days of purchase
• The service must not have been significantly used or abused
• Accounts in violation of our Terms of Service are not eligible for refunds

Non-Refundable Items

• Renewals after the initial billing period
• Domains (if applicable)
• Services that have been actively used beyond initial setup
• Accounts suspended due to policy violations

Digital Service Notice

As hosting services are provisioned immediately after payment, service delivery begins instantly upon purchase. By completing your order, you acknowledge this and understand it may affect cancellation rights where applicable.

Refund Process

To request a refund, please contact our support team with your order details. Refund requests are reviewed manually and typically processed within 3–5 business days if approved.

Contact Us

If you have any questions regarding refunds, please contact our support team via the contact details provided on our website.